We’ve just posted an hour-long conversation I had with Don Norman [MP3]. This is a prelude to the conversation we’ll be having on stage at UX Week 2008.
I really enjoyed this chat. If we did The Believer-style keywords for it, they would read:
adaptive cruise control, ubiquitous computing, human plus machine, “user experience,” “affordances,” asking the right questions, coupling design with operations, busting down silos, TiVo has never made any money, Palm, many reasons for the Newton’s failure, boss as an absolute dictator, Henry Dreyfuss and John Deere, design evolving from craft to profession, systems thinking, “T-shaped people,” observing the world, water bottle caps.
Sound interesting? Take a listen!